inquiry

Before you contact us

Please check before contacting us

Please be sure to check the "Detailed Product Description of Each Product", "User Guide" and "Frequently Asked Questions" .

Regarding telephone inquiries

We do not accept inquiries over the phone as we need to verify your identity.

We apologize for the inconvenience, but please contact us using the dedicated form.

Number of days until response

Please allow 1-7 business days for us to respond.

We may not be able to respond to all inquiries.

Thank you for your understanding in advance.

If you don't receive a reply email

If you are unable to receive emails from the Support Center, please check the following settings.

  • Depending on the email software you use, the email may be marked as spam. Please check the settings of your email software.
  • Please set up your domain-specific receiving settings to receive emails from [@angelsize.jp].

*Please note that our reply email may not be delivered to carrier email addresses or some mobile phone email addresses.

In that case, please change your email address and contact us again.

Customer Harassment

Please refrain from engaging in any behavior that constitutes customer harassment when contacting us.

For more information, please see our "Guidelines for Countering Customer Harassment."

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